Shipping policy
Kokobara
Email: kokobara.co@gmail.com
Effective Date: April 20, 2026
Thank you for shopping with Kokobara. This Shipping Policy outlines how we process and deliver your orders.
1. Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders are not processed on weekends or public holidays.
2. Shipping Time
- Estimated delivery time: 5–10 business days depending on your location.
- Delivery times are approximate and may vary due to external factors.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details.
- You can use the tracking link to monitor your shipment.
5. Delays & Issues
- Delays may occur due to courier issues, weather conditions, or high demand.
- Kokobara is not responsible for delays caused by third-party logistics partners.
6. Incorrect Address
- Please ensure your shipping details are accurate.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Lost or Undelivered Packages
- If your order is not delivered within the expected timeframe, contact us at kokobara.co@gmail.com
- We will assist you with reshipping or issuing a refund where applicable.
8. Contact Us
For any shipping-related queries:
📧 kokobara.co@gmail.com